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Trade Tools of Leicester

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Terms & Conditions
 
Trade Tools UK Ltd
Trading as:
 
Trade Tools of Leicester
587 Saffron Lane
Leicester
LE2 6UN
 
Telephone: 0116 2831200
 
Vat No. 837 6132 20
Company No. 5119824
Registered in the UK
 
Terms and Conditions of Sale
Please read carefully before ordering goods
    
     These terms and conditions of sale apply to all goods supplied by Trade Tools of
     Leicester , hereby known as TTOL .

    
     You must be 18 years of age , or older , to order goods from TTOL .
     The title of the goods remains the property of TTOL until full payment has cleared .
 
     The transaction is subject to right of cancellation .

     TTOL has the right to change conditions of sale without prior notification to you concerning future sales .
     All goods are subject to availability . If the items you order are unavailable at this time , TTOL will notify you as to when stock is due and if you wish to proceed with the order or be informed when we are re-stocked .
     
TTOL has made every effort to ensure that prices and descriptions on the site are correct ,
but realise that errors sometimes happen . If a pricing error has been made , TTOL will inform you ,
and you have the choice of re-ordering at the correct price or cancelling the order .
    
Delivery charges are required to meet your order .
 
Postage is added at the end of your transaction . The postage covers Mainland UK ,
areas including England , Wales and parts of Scotland .
We will inform you by email or telephone if your postage price exceeds our coverage zone prices

     We use APC Parcelrite couriers for our larger orders and Royal Mail delivery service for
our smaller packages . 
     APC Parcelrite will make two attempts to deliver goods , after which they will be returned to the
nearest local branch for collection by the customer .
APC Parcelrite is a signed for service.
     Royal Mail delivery is a " Recorded Signed For " service which requires a signature .
If no one is available , Royal Mail will leave a calling card for you to re-arrange delivery
or collect in person from the nearest branch or Post Office .
If in the event , the goods are uncollected from the delivery agents , they will be returned to TTOL .
Re-delivery will require additional carriage charges based on the previous delivery .

     On receipt of a completed order , goods will be despatched next working day .

     TTOL are happy to exchange or refund any faulty or unwanted goods , within a period of
fourteen days , as long as they are returned in their original saleable condition and are unused
or modified in any way .
 
Postage charges will not be refunded unless TTOL has mistakenly despatched an incorrect order .
In these instances TTOL will refund the customers postal return charges , and re-despatch
the correct order .
    
All returns must be sent by recorded delivery as proof of return .
    
For any questions or enquiries please contact us on :
0116 - 283 1200
or email to :
  
We Accept
 
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